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Cuenca Services


Cuenca's tourism office is located on the main plaza and has lots of helpful maps and brochures to guide you during your visit in and around the city.(Monday-Friday 8 a.m.- 10 p.m., Saturday-Sunday 8:30 a.m.-1:30 p.m. Mariscal Sucre, between Luis Cordero and Benigno Malo. Tel: 07-282-1035,, URL: There is also a satellite iTur office in the airport (Monday-Wednesday 7:30-11 a.m., 2-3:30 p.m. and 5-7 p.m., Thursday-Friday 7:30-11 a.m., 2-3:30 p.m., 4:30-7 p.m., Saturday 8 a.m.-noon. Tel: 07-286-2203, ext 162).

The following countries have consulates in town:

Germany: Simón Bolívar 9-18 and Benigno Malo. Tel: 07-282-2783

Brazil: Av. Gil Ramírez Dávalos 14-34 and Turuhuayco. Tel: 07-287-1870

Chile: José Peralta y 12 de Abril, Edif. Acrópolis, 4th floor, office 403. Tel: 07-410-3630

France: Tadeo Torres 1-92 and Av. Solano (Alianza Francesa). Tel: 07-284-8314

Spain: corner of Gran Colombia and Luis Cordero, Edif. Torre de Negocios El Dorado, 4th floor. Tel: 07-283-2807

Italy: Av. Huayna Capac 1-97 (Pasamanería Tosi). Tel: 07-283-2388

Guatemala: Av. Carlos Tosi s/n and Miguel A. Narv√°ez (Cuenca Bottling). Tel: 07-280-9093


The city of Cuenca has many banks, so you will not have a problem accessing money while here. There are several banks concentrated on Avenida Mariscal Sucre, between Calle Hermano Miguel and Calle Mariano Cueva, which is only two blocks from Parque Calderón. You will find a Banco de Pacifico, Banco de Guayaquil (which also has 5 ATMs), Banco del Austro and Banco de Pichincha all on this strip. There are also Produbanco and Banco Internacional branches nearby. Western Union has several locations in town, including one at Presidente Córdova 755 and Luis Cordero (Monday-Friday 8:45 a.m.-5:30 p.m., Saturday 9 a.m.-12:30 p.m. Closed Sundays).


Staying in touch with family and friends while in Cuenca will not be a problem, as Internet cafés and international call booths abound. Some good ones include Gr@n Net (daily 9 a.m.-10 p.m. Borrero 4-48, between Ca. Larga and Honorato Vásquez), which has five modern computers equipped with Skype, and Cuenca Net (corner of Hermano Miguel and Ca. Larga. Tel: 07-283-7347). The post office is located at the corner of Borrero and Gran Colombia (Monday-Friday 8 a.m.-6 p.m., Saturday 8 a.m.-noon). There is a DHL office a few blocks from the main plaza (Monday-Friday 9 a.m.-6 p.m., Saturday 9 a.m.-1 p.m. Gran Colombia 5-30 and Mariano Cueva. Tel: 07-283-6537), which is also a Western Union agent.


Two of Cuenca's best medical facilities are Hospital Monte Sinai (Av. Miguel Cordero 6-111 and Av. Solano. 07-288-5595/281-4813, URL: and Hospital Santa Inés (Av. Daniel Córdova and Agustín Cueva. Tel: 07-281-7888/7889). There are many pharmacies scattered throughout the city, including large, nationwide chains. One branch of Farmacias Cruz Azul is located at Hermano Miguel 11-46 (daily 8 a.m.-10 p.m. Tel: 07-282-3993); another is located at the corner of Simón Bolívar and Luis Cordero, on the northeast corner of the main plaza (Tel: 07-288-2855).


Laundromats can be found throughout the city, and many of the city's hostels and hotels provide laundry service at an additional cost. There is a Lavandaría Nieves branch at Avenida Gran Colombia 5-84 and Hermano Miguel ($1.50 per pound. Monday-Friday 8 a.m.-6 p.m., Tel: 09-9085-8547) and a Durán e Hijos at the corner of Luis Cordero and Juan Jaramillo.

By Margaret Rode
A self-professed city girl, sassy staff writer Margaret Rode hails from Chicago where she received Bachelor degrees in English Literature and Spanish...
26 Oct 2012

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