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Cusco Services


Dircetur: This is the regional, government-run tourist information office. Monday-Friday, 8 a.m.-6:30 p.m., and Saturday, 8 a.m.-2 p.m. Portal Mantas 117-A (next to the La Merced Church). Tel: 235-123/222-032, E-mail:

I-Peru: I-Peru is a free governmental-run service providing tourist information. They can also provide assistance if you have complaints about services provided by tourism agencies. Monday-Sunday 9 a.m.-9 p.m. Portal de Harinas 177, Plaza de Armas. Also at the airport in the arrivals hall, Monday-Sunday 6 a.m.-5 p.m. Tel: 237-364/24- hour helpline: 01-574-8000, E-mail:

Tourist Police: The Tourist Police will provide information and will also investigate crimes that are committed against tourists, such as theft of property. Plaza Tupac Amaru. Tel: 235-123.

South American Explorers: SAE can provide a wealth of local tourist information. Monday-Friday 9.30 a.m.-5.00 p.m, Saturday 9.30 a.m.-1 p.m. Ca. Atocsaycuchi 670.

Immigration: Monday-Friday 8 a.m-4.15 p.m., Saturday 9 a.m.-12 p.m. Av. El Sol 932 (1/2 block uphill from the post office). Tel: 224-741.

US Consulate: Monday-Friday 8 a.m.-2 p.m. Av. Pardo 845. Tel: 231-474.

UK Consulate: Monday-Friday 9.30 a.m.-12.30 p.m., 3.30-6.30 p.m. Ca. Clorinda Matto de Turno 330, 1era Etapa, Magisterial. Tel: 239-974/984-760-519.


There are many banks and ATMs in Cusco that take foreign cards. Many of the ATMs are open 24 hours. The following are branches of major banks in Cusco:

Banco Continental: They have a number of 24-hour ATMs throughout Cusco, including one in the Plaza de Armas at Portal de Panes 151.

Banco Financiero: They buy and sell foreign money. Moneygram is available to wire money internationally. Monday-Saturday 9.30 a.m-9.30 p.m., Sunday 10 a.m.-8 p.m. Av. Ayacucho 161.

Banco de la Nacion: They can wire and transfer money abroad. Monday-Friday 8 a.m.-5.30 p.m. Corner of Av. El Sol and Ca. Almagro.

Global Net is the largest ATM network in Peru and accepts all major credit and debit cards. There are a number of Global Net ATMs in Cusco, including in the airport and in the Plaza de Armas at Portal de ConfiturĂ­a 221.

Western Union Monday-Friday 9 a.m.-7 p.m, Saturday 9 a.m.-6 p.m, closed Sunday. Ca. Maruri 310. Tel: 248-028.

Casa de cambios-foreign-exchange bureaus-tend to offer a better rate for changing foreign money thank banks:

Cambios Uno Av. El Sol 344. Tel: 263-381

Cusco E.I.R.L Portal Comercio 177, Plaza de Armas. Tel: 238-861.

Keeping In Touch

Internet and Phones Internet cafés and phone kiosks (you will often find the two together) can be found on almost every corner in Cusco, especially around the Plaza de Armas, and internet costs around $1 per hour.. Many cafés, restaurants and bars also have free Wi-Fi.

Post Office Cusco’s main office is Serpost. Monday-Saturday 8 a.m.-8 p.m, Sunday 8 a.m.-3 p.m. Av. El Sol 800. Tel: 243-190/224-212.

DHL From Cusco’s DHL office you can send recorded mail nationally and internationally. Monday-Friday 8.30 a.m.-7.30 p.m, Saturday 8.30 a.m.-1 p.m. Av. El Sol 608. Tel 244-167.


Hospital Regional del Cusco: Av. de la Cultura. Tel: 227-661/231-131.

Hampi Land: English-speaking clinic that can provide a variety of services for foreigners. Av. Collasuyo A-8B, Manuel Prado. Tel: 224-575 (24-hour line).

Dr. Maria Elena Farfan can receive patients at her clinic or will make house calls for around $30. She speaks some English. Ca. Procuradores 50, 2nd floor. Tel: 650-122/227-385.

Inkafarma: Inkafarma is a national chain of pharmacies. Open 24 hours. Av. El Sol 210. Tel: 240-167. Also Ca. Ayacucho 175.

Altitude Sickness Cusco is often breathtaking…in more ways than one. Even the most athletic are not immune to high altitude sickness. Altitude sickness is a condition which can affect people at over 2,400 meters (8,000 feet) above sea level. Cusco is 3,536 meters (11,600 feet), and such symptoms as dizziness and fatigue can develop into high altitude pulmonary edema (HAPE) or high altitude cerebral edema (HACE). The CIMA Hyperbaric Center, with its hyperbaric chamber, has become one of the most respected clinics in Cusco for treating high altitude sickness. They also provide any and all needed vaccinations and medical assistance relating to outdoor sports. Av. Pardo 978. Tel: 255-550


There are many lavandarĂ­as-laundry services-throughout Cusco that will wash, dry and nicely fold your clothes, either overnight or, if you pay a little extra, the same day. Rates are around $1 per kilo. One reliable laundromat can be found on Choquechaca 269 and the corner of Qanchipata (half a block up the hill on the right-hand side as you walk up Choquechaca from Jack's cafe). Another is Taqana Wasi lavanderĂ­a on Calle Ruinas 345. It has a same day service as well as next day service, and is open Monday-Saturday 8 a.m.-9 p.m and Sunday 8 a.m.-2 p.m.

Speciality services

As you walk around the center of Cusco, you will be bombarded with people trying to persuade you to have a massage. It’s not a bad idea-especially after a long hike-but it’s advisable to not just use any massage parlour, as quality, safety and hygiene vary enormously.

Yin Yang Massage

Yin Yang Massage offers deep tissue massage, reiki, shiatsu or reflexology to help reduce stress, altitude sickness, sore muscles, twisted neck or backache. Music and Aromatherapy is included in the massages. Daily 9 a.m.-9 p.m. Portal Comercio 121 (2nd floor). Tel: 258-201/984-765-390.

12 Jun 2012

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