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Puno Services

Tourism Office

For free tourist information and maps head to iPeru (Monday-Saturday 9 a.m.-6 p.m., SUnay 9 a.m.-1 p.m. Deustua and Lima, Tel: 365-088, E-mail:, URL: Dircetur, the regional tourism office, has a booth at the bus terminal (Monday-Saturday 7:30 a.m.-8 p.m.); its main office is downtown, but does not dispense information (Monday-Friday 7:30 a.m.-4:30 p.m. Jr Ayacucho 682. Tel: 364-976, E-mail:, URL: Another useful website is: For information about Reserva Nacional del Titicaca, drop by Sernanp (Pasaje 2 de Febrero 154. Tel: 368-559, Cel: 951-906-351, E-mail:, URL:

Across from the Catedral are the police station (Jr Deustua 530. Tel: 353-988) and tourist police post (Jr Deustua 558. Tel: 352-303). Both have 24-hour attention. The Bolivian Consulate is near Parque Pino (Monday-Friday 8 a.m.-4 p.m. Jr Arequipa 136, piso 2. Tel: 351-251). Immigration (migraciones) is one block from the Plaza de Armas (Jr Ayacucho 270-280. Tel: 357-103).


Most banks are on Jir贸n Lima. They are open Monday-Friday 9 a.m.-6 p.m., Saturday 9 a.m.-1 p.m. All have ATMs:

Banco De la Naci贸n (Jr Grau 269-297)

BBVA / Banco Continental (Jr Lima and Jr Libertad)鈥攃hanges American Express travelers checks (high commission), US dollars

BCP (Jr Lima and Jr Grau)鈥攃hanges US dollars

Interbank (Jr Lima 423)

Scotiabank (Jr Lima and Jr Deustua, Plaza de Armas)

To change US dollars, euros or bolivianos, hit up the casas de cambio along Jr Lima (between Plaza de Armas and Parque Pino) and on the 200-block of Jir贸n Tacna, near the Mercado Central.

Keeping in Touch

On every block you will find joint Internet caf茅 / phone call centers (locutorios). Many are closed on Sunday. To send a postcard or package home, go to Serpost (Monday-Friday 8 a.m.-8 p.m., Saturday 8 a.m.-5 p.m. Jr Moquegua 269). DHL can also ship goods for you (Jr Santiago Giraldo 164. Tel: 364-877, Cel: 951-628-989).


These institutions provide medical attention: Hospital Nacional Manuel N煤帽ez Butr贸n (Av El Sol 1022. Tel: 369-696 / 367-128) and Cl铆nica Tourist's Health (Jr Moquegua 191. Tel: 365-909, Cel: 951-620-937, E-mail:, URL: / Many pharmacies are located on Jir贸n Arbul煤, near Parque Pino and the Central Market. RP Pharma is open daily 7 a.m.-12:30 a.m. (Jr Arequipa and Jr Arbul煤, Parque Pino. Tel: 365-543).


Laundromats (lavander铆as) are very easy to find in every part of downtown, in case your hotel does not provide such service. Most have same-day service.

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